GDPR hotel

Customers have the right to withdraw their consent to the use of their data at any time.
The personal data that the user communicates when making a request via our site, during a telephone conversation and/or at any event organised by us are processed by Brafats SRL in order to be able to respond to the customer.
Personal data is only passed on to the staff responsible for dealing with requests. This data may be communicated to persons outside Brafats SRL when this is necessary to process the user’s request.
No data is automatically collected on our site.
The only data we process is that which you voluntarily communicate to us when booking a room or privatising the Estate.
The information is for internal use only and will therefore never be sold to other natural or legal persons, whether or not they are linked to Brafats SRL. Data, including image rights, may be passed on to third parties who may be directly or indirectly involved in Brafats SRL’s activities.

All our employees who have access to your data have a duty of strict confidentiality.
Data will be kept for as long as is necessary to provide the service requested and accepted by the data holder and for the legal periods required by any regulations to which Brafats SRL is subject.
At the end of the retention period, the data controller will make every effort to ensure that the personal data has been made unavailable.
You have the right to access and rectify this data at any time, as well as the right to object, in order to check its accuracy and correct any errors.
To exercise this right, simply contact us:
By email: [email protected]
Or call us on +32 (0) 80 404 489
Yours faithfully
Maxime Carette